Last updated: 20 September 2026
Welcome to Ultra Tune Bayswater. These Terms & Conditions govern the use of our website, online enquiries, appointment requests and other website features. By using the website, you agree to comply with these terms.
The website is operated for Ultra Tune Bayswater by SINGH MECHANICS PTY LTD (ABN 64 167 105 099), at Factory 5, 200 Canterbury Road, Bayswater VIC 3153, Australia. Telephone: (03) 9729 0499. Email: bayswater@ultratune.com.au. Website: https://ultratunebayswater.com.au/.
Our website provides information about the workshop, services, contact details and appointment enquiry options. You agree to use it lawfully and not interfere with its operation, gain unauthorised access to systems, upload malicious code, misuse forms or transmit unlawful or misleading material. We may take reasonable steps to protect the website and its users from misuse.
We aim to keep website content accurate and reasonably current, but service information, prices, appointment availability and promotions may change. Website content is general information and is not a diagnosis or a guarantee that a specific repair is necessary or suitable. Service requirements depend on vehicle make, model, age, mileage, condition and history. Inspection or further assessment may be necessary before confirming work. Contact the workshop to confirm availability, pricing and vehicle-specific requirements.
Depending on workshop availability and vehicle requirements, we may provide logbook servicing, mechanical repairs, brake inspections and repairs, tyres, wheel alignment, suspension services, automotive air conditioning, battery services and vehicle inspections. Certain services may depend on vehicle type, parts, equipment, regulatory requirements and workshop capacity. We may recommend an inspection before confirming work. Agreed services are subject to the relevant quotation, repair authorisation and any applicable additional terms.
You may submit your contact details, vehicle information, preferred service and desired appointment time through our website. You agree to provide accurate information to the best of your knowledge. Submitting an online enquiry or appointment request does not automatically confirm an appointment or require us to undertake the work. A booking is confirmed when our workshop accepts it and communicates the arrangements to you. We may contact you to clarify requirements, provide a quotation or offer a different time.
We aim to provide clear information about costs before work begins. A quotation may rely on details you provide or an initial assessment and may need confirmation after inspection. Additional faults can become apparent during work; where extra chargeable work is proposed, we will explain it, advise associated costs and seek approval before proceeding unless otherwise authorised or permitted by law. Prices vary with vehicle specifications, parts and work authorised. Unless otherwise stated, consumer prices are in Australian dollars inclusive of applicable GST.
We will seek appropriate authorisation before commencing chargeable servicing or repair work. Authorisation may be given in writing, electronically, by telephone or by another method accepted by the workshop. You must own the vehicle or be otherwise authorised to approve the work. We will perform the agreed work and discuss newly identified issues or additional costs with you. If you decline recommended work, we may explain safety or reliability implications. We will not knowingly represent incomplete work as a completed repair.
You are responsible for delivering the vehicle at the agreed time unless another arrangement is confirmed. Please remove unnecessary valuables and inform us of relevant vehicle issues, security features and special starting procedures. If using an approved after-hours key drop, follow the instructions provided. We will take reasonable care of vehicles in our possession, notify you when a vehicle is ready and discuss any relevant collection or storage arrangements.
Repairs may require replacement parts. Where relevant, we will explain the type of parts proposed. Subject to compatibility, availability and the agreed work, parts may be genuine, original-equipment manufacturer, aftermarket or other suitable components. If a particular brand or type was agreed, we will discuss a proposed substitution before proceeding. Parts supplied as part of repairs carry applicable consumer guarantees and any additional manufacturer, supplier or workshop warranty.
Payment for completed work is required in accordance with the agreed quotation, invoice or other payment arrangement. Accepted methods and applicable payment requirements will be communicated by the workshop. Any deposit or advance payment for particular work or special-order parts, together with its conditions, will be disclosed before payment. Customers are responsible for properly authorised and supplied work.
Eligible work may carry additional workshop warranty coverage in accordance with the specific warranty terms provided or identified in the service documentation. The duration, scope, exclusions and claim process may depend on the work or component. Manufacturer and supplier warranties may also apply. Please contact us promptly if you experience a problem with our work; we may request service records and an opportunity to inspect the vehicle. Additional warranties operate alongside, and do not limit, statutory consumer rights.
Where Australian Consumer Law guarantees apply, services must be provided with due care and skill, be fit for a particular purpose made known to the business where the relevant conditions are satisfied, and be supplied within a reasonable time where no time has been agreed. Goods supplied with services also carry applicable consumer guarantees. If guarantees are not met, a customer may be entitled to correction of work, a refund, cancellation or compensation, depending on the failure and circumstances. Nothing in these terms or in an additional warranty excludes, restricts or modifies rights or remedies that cannot lawfully be excluded.
Please provide accurate vehicle information and disclose known faults relevant to the service. Provide service history or other documentation where reasonably needed, and ensure you are authorised to request and approve work. Follow reasonable workshop safety directions and communicate promptly about appointments or concerns. These responsibilities do not remove our obligation to comply with law and perform work with due care and skill.
Text, images, graphics, designs, logos and other website materials are protected by intellectual property law. Rights belong to Ultra Tune Bayswater, the relevant Ultra Tune brand owner or other rights holders as applicable. You may access the website for personal, non-commercial purposes related to considering our services. Do not reproduce, modify or commercially exploit protected materials without relevant permission unless law permits it. Use of the website does not grant ownership of Ultra Tune branding.
We aim to maintain a functional website but access may be interrupted by maintenance, hosting problems, technical faults or circumstances beyond reasonable control. Continuous, error-free availability cannot be guaranteed. If online enquiries or booking functions are unavailable, contact the workshop by telephone or email. Nothing here excludes rights that cannot lawfully be excluded.
If you are dissatisfied with a service, repair, quotation, invoice or experience, please contact us and explain the issue. Relevant information may include your name, vehicle, service date and concern. We may request an opportunity to inspect the vehicle and review service records before determining a response. We will consider complaints in good faith and seek to resolve them in accordance with applicable law and relevant service agreements. You retain the right to exercise consumer remedies or seek assistance from an appropriate consumer protection body.
These Terms & Conditions are governed by the laws of Victoria, Australia, and applicable Commonwealth laws. Disputes concerning website use will be dealt with under applicable law. Nothing in this section restricts mandatory consumer protection rights or remedies.
Ultra Tune Bayswater
Factory 5, 200 Canterbury Road
Bayswater VIC 3153, Australia
Phone: (03) 9729 0499
Email: bayswater@ultratune.com.au
Website: https://ultratunebayswater.com.au/
